Privacy Policy
General Engineering & Safety Supplies Ltd (GES) respects your privacy and is committed to protecting your personal information.
What information do we collect?
When you use our website, place an order, create an account or contact us, we may collect information such as your name, email address, phone number, billing and delivery details, company details and order information.
We may also collect information about how you use our website, including through cookies and similar technologies.
How do we use your information?
We use your information to:
- Process and fulfil your orders.
- Arrange delivery or collection.
- Process payments and refunds.
- Respond to enquiries and provide customer service.
- Manage your account.
- Improve our website and services.
- Send marketing communications where you have chosen to receive them.
- Meet our legal and regulatory obligations.
You can unsubscribe from marketing emails at any time using the unsubscribe link in the email.
Payment Information
Online payments made through our website are processed securely by Windcave, our payment service provider.
Payment card information is processed by Windcave and is not stored by GES on our own systems. For more information about how Windcave handles payment and personal information, please refer to Windcave's Privacy Policy.
Cookies
Our website uses cookies and similar technologies to help the website operate, remember preferences and understand how visitors use our website.
Sharing your information
We do not sell your personal information.
We may share information with trusted service providers where necessary to provide our products and services. This may include payment providers, courier and delivery providers, website providers and other businesses that assist us in operating our business.
We may also disclose information where required or permitted by law.
Protecting your information
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure.
Your privacy rights
Under the Privacy Act 2020, you may request access to personal information we hold about you and ask us to correct it if it is inaccurate.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page.
Contact Us
If you have any questions about our Privacy Policy or the personal information we hold about you, please contact GES through our Contact Us page.
General Engineering & Safety Supplies Ltd (GES)
Alexandra & Cromwell, Central Otago